Terms & Conditions of Sale

In General

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

Price & Payment

The price of any Products will be as quoted on our site from time to time, except in cases of obvious error.

Pricing & Availability

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of value added tax. The correct price will be shown on your delivery note. If for this or any other reason an item is not acceptable, it may be returned providing it is sent back within 28 days in accordance with our standard return policy. This does not affect your statutory rights. All prices shown are cash prices. The main price quoted on our site is in British pounds; sterling. Whilst we try and ensure that all details, descriptions and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact, you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'. The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.


Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Kiltane Offers and Discounts

Kiltane exclusive discounts and shopping cart discount codes are offered at various times at the discretion of Kiltane. These offers and codes may change from time to time and may be for online purchases only and prices from instore/online may differ. These promotions may be withdrawn without prior notice, please check any specific offer for further details. Only one redemption code can be used per order.



Kiltane COMPLIMENTARY Standard Shipping offer is unavailable until further notice. The COMPLIMENTARY Standard Shipping usually is applied once selected at checkout. The offer applies only to personal orders. Orders placed outside specified dates and when the offer is withdrawn are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Kiltane’s standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Normal return policy applies to this offer. This COMPLIMENTARY Shipping Offer is open to UK deliveries ONLY, unless otherwise advertised. This offer is not valid in conjunction with any other Kiltane offer, Internet offer or shipping offer unless specifically stated. Kiltane reserves the right to modify, or remove the promotional code at any time at its sole discretion. Please note that excessive abuse or misuse of promotions and codes may result in order or item cancellation. In order to allow fair redemption of promotions, Kiltane may restrict redemption to one per person. The discount offered will be applied at checkout after the COMPLIMENTARY SHIPPING has been selected during the checkout process. This shipping method is untracked and via UKMail services. Kiltane cannot be held liable for the loss of any untracked orders. Kiltane suggest that orders over £49.99 or international orders use the Tracked Shipping method at £4.95 when available.